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Terms of Service

This document is published in English only. The English text is the authoritative version.

Draft for legal review. These terms describe how Aria is intended to work, but they are not yet reviewed by a lawyer. Before launch, have counsel check them for your jurisdiction and replace the placeholders in square brackets — the operating company, its address, and the governing law.

In short

This summary is here so you know what you are agreeing to. It is not a substitute for the sections below, which are what actually apply.

1. Who these terms are between

These Terms of Service ("Terms") are an agreement between you and [Company Name], [registered address] ("we", "us"), the operator of the Aria bot on Telegram (the "Service"). Questions: legal@example.com.

2. Accepting these terms

By starting or continuing a conversation with the Service you accept these Terms and our Privacy Policy. If you do not accept them, stop using the Service and send /delete to remove your data.

3. Age requirement — 18+

The Service is for adults only. You must be at least 18 years old — or older, if the age of majority where you live is higher — and legally able to enter into this agreement. By using the Service you confirm that you meet this requirement.

We do not knowingly provide the Service to anyone under 18. If we learn or reasonably believe that an account belongs to a minor, we will terminate access and delete the associated data. Do not let a minor use your account. If you believe a minor is using the Service, tell us at safety@example.com.

4. What Aria is — and is not

Aria is an artificial intelligence. It is not a human being, and any friendship or relationship it portrays is simulated. Its replies are generated automatically and can be inaccurate, inappropriate or simply made up.

Aria is not a doctor, therapist, lawyer or financial adviser, and nothing it says is professional advice. It is not an emergency service. If you are in crisis or at risk of harming yourself or someone else, contact your local emergency number or a crisis line immediately.

5. Messages we store

To provide the Service we store the following in our database:

We store this because the Service cannot work without it: a companion with no stored history has no memory. We do not sell your messages, do not use them for advertising, and do not show them to other users. Access inside our team is limited to what is needed to operate the Service, investigate abuse and fix faults. What we collect and why is set out in full in the Privacy Policy.

Please do not send information you cannot afford to have stored — passwords, payment details, government identifiers, or another person's personal data.

6. Deleting your data — /delete

You can ask us to delete your data at any time, for any reason, by sending /delete in the chat. No email, no support ticket, no explanation needed.

When you do, we remove from our systems:

Deletion from our live systems is prompt and permanent — it cannot be undone, and we cannot restore a companion afterwards. Copies in our encrypted backups are overwritten as those backups rotate, within 30 days. We may keep a minimal record that an account was deleted, and anything we are required to retain by law (for example accounting records) or need to keep to prevent abuse. You can also request deletion by writing to privacy@example.com.

7. Telegram is a third-party platform

The Service runs as a bot inside Telegram. Telegram is operated by a separate company that we neither own nor control, and your use of Telegram is governed by Telegram's Terms of Service and Telegram's Privacy Policy, not by these Terms.

This has a consequence you should understand before you start: Telegram keeps its own copy of your conversation, on its own servers and on your devices, according to its own policies and retention periods. Chats with bots are not end-to-end encrypted.

Sending /delete erases your data from our database. It does not, and cannot, delete anything held by Telegram, anything stored in Telegram's cloud, or the copy of the chat on your own phone or computer. To remove those, delete the chat inside Telegram itself, and see Telegram's own documentation for what that does and does not remove.

To the extent permitted by law, we are not responsible for Telegram — for how it stores, retains, backs up, transmits or discloses your messages, for its availability or security, or for any loss arising from it. We are responsible for what happens in our own systems, as described in these Terms and the Privacy Policy.

8. Acceptable use

You agree not to use the Service to:

We may suspend or terminate access for breach of these rules, without notice where the breach is serious, and we may report unlawful activity to the authorities.

9. Your content and generated output

You keep the rights to what you send. You grant us the licence needed to operate the Service — to store and process your messages, generate replies and images, and maintain your companion's memory. Subject to these Terms and applicable law, you may use the images generated for you for personal and commercial purposes. Similar or identical output may be generated for other users, so we cannot promise exclusivity.

10. Subscriptions and payment

The free tier has usage limits. Paid plans renew automatically for the period selected until cancelled with /billing in the chat. Cancelling stops future renewals; access continues to the end of the paid period, after which the account returns to the free tier and your companion is kept. Prices may change with notice before your next renewal. Except where required by law, payments for periods already started are non-refundable.

11. Availability and changes to the Service

We aim for continuous availability but do not guarantee it. Features may change or be withdrawn, and the Service depends on Telegram and on third-party AI providers that we do not control.

12. Termination

You may stop at any time and delete your data with /delete. We may suspend or end your access for breach of these Terms, for legal reasons, or if we discontinue the Service — in which case we will give reasonable notice and refund any prepaid unused period.

13. Disclaimers

To the maximum extent permitted by law, the Service is provided "as is" and "as available", without warranties of any kind, including fitness for a particular purpose, uninterrupted availability, and the accuracy or suitability of anything the Service generates.

14. Limitation of liability

To the maximum extent permitted by law, we are not liable for indirect, incidental, special or consequential damages, or for lost data, profits or goodwill. Our total liability for any claim is limited to the greater of the amount you paid us in the twelve months before the claim, or USD 50. Nothing here limits liability that cannot be limited by law, including for death or personal injury caused by negligence, or for fraud.

15. Changes to these terms

We may update these Terms. Material changes will be announced in the bot before they take effect, and the date at the top of this page will change. Continuing to use the Service after that means you accept the new Terms.

16. Governing law

These Terms are governed by the laws of [jurisdiction], and disputes are subject to the exclusive jurisdiction of its courts. This does not affect consumer rights you have under the law of your country of residence.

17. Contact

Questions about these Terms: legal@example.com. Privacy requests: privacy@example.com. Safety reports, including suspected use by a minor: safety@example.com.

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